Contributor
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23 Messages
XB7 PORT FORWARDING NOT WORKING
Hello,
I am attempting to setup port forwarding to my NAS and I have the Xfinity XB7 modem/router. The NAS doesn't have a firewall and whenever I port forward to the NAS on certain ports and test them externally they CAN NOT be reached. I have tried disabling advanced security, enabling port forwarding, and even tried adding the NAS to the DMZ in the XB7, and no matter what the ports can't be reached.... Is this a flaw of the XB7 device? My old router worked perfectly fine and was self owned. Do I need to just buy my own router?
CCKorie
Problem Solver
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1.1K Messages
3 years ago
Hello there, @bs92787. Thank you for taking the time to reach out to us today. Our Port Forwarding does work with our XB7 modems. I am thinking maybe the ports used are being blocked. We can surely look into this and see if we can get it resolved. Can you send me a PM with your name and address?
To send a private message, please click on the chat icon on the top right next to the bell. Please make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP.
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bs92787
Contributor
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23 Messages
3 years ago
Picture of the error...
https://imgur.com/a/cMSvt0B
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