Visitor
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1 Message
XB7 Modem Problem
I recently got a XB7 modem and my app says I have a 5 GHz Wi-Fi, but it doesn’t want to show up on my devices.
Visitor
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1 Message
I recently got a XB7 modem and my app says I have a 5 GHz Wi-Fi, but it doesn’t want to show up on my devices.
DreamSayerZ
Problem Solver
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885 Messages
2 months ago
@user_zj9dpq Check this document for Xfinity Internet and WiFi connection troubleshooting; https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting
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XfinityAbby
Official Employee
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440 Messages
2 months ago
Hello @user_zj9dpq. Thank you for reaching out on out Community Forum. When you sign into the Xfinity app, Does it show that the split bands option is on under your Wi-Fi settings?
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