Visitor

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13 Messages

Wednesday, April 15th, 2026 10:59 PM

XB7 frequent reboots

My XB7 is in bride mode and it simply is acting as a cable modem.  I notice it reboots (blinikng green light) at least once a day for the last couple of days.  I wonder if those reboots were triggered by xfinity (software updates)?   Anyone has the same experiences?

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Expert

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117.5K Messages

2 days ago


What do the modem's signal status values look like ? Try getting them here; http://192.168.100.1 or here http://10.0.0.1 


Please copy all of the text in its entirety of the *Downstream Power Levels*, the *SNR's* (Signal to Noise Ratios), and the *Upstream Power Level* numbers and paste them into your next post.

Visitor

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13 Messages

@EG​   Below is the screenshots. 

Expert

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117.5K Messages

1 day ago

The signal status values were ok at that snapshot in time. Are there any other downstream channels being shown ? If so, do they have similar values ? Also, please post the modem's RF error log entries in their entirety (copy and paste all of the text), but redact the CM and the CMTS MAC addresses for privacy, or else the forum bot will not allow your post to be seen publicly.

Visitor

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13 Messages

@EG​ It just rebooted twice in the last 30 minutes.  However, I was not able to pull any log from the XB7.

Expert

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117.5K Messages

4 hours ago

Ok weve seen this before where they are disabled in the firmware... What about this question ?

"Are there any other downstream channels being shown ? If so, do they have similar values ?"

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