Visitor
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4 Messages
XB7 DHCP Pool and Ethernet Connection Issues
Hello, so, first off, I am not the primary account holder but, rather, my father and I have an agreement that I pay for our house and my parents pay for the utilities as they are living with me. Nonetheless, for any technical support or WiFi issues, I (the son) am the most capable to fix things connection-wise.
Anyway, I have a system of switches and connections setup via Ethernet (1 primary and 4 intermediary) and I have two problems regarding them, though the wiring and everything does work.
Firstly, the intermediary switches are unable to be connected to each other directly without the internet connection via Ethernet cutting off (I simply have a hub and spoke architecture for now as a result). This doesn’t seem to be an issue with the company or the two models of switches that I obtained.
Secondly, I tried to reset the upper end of the XB7 router from 10.0.0.253 to 10.0.0.189 as I wanted to reserve 10.0.0.192 to 10.0.0.253 for devices connected via Ethernet. However, my current issue is that my devices are still all connecting to their old addresses, and since many of these devices are smart devices, I cannot change their IP addresses directly in their own interfaces. I was thinking that the subnet mask may need to be changed from 24 bits to 25 bits and a technical support agent agreed, so we had a plan of changing the IP address and the subnet mask to fit this. Of course, these changes never actually showed up on our XB7 router (which may be a good thing in hindsight). So I’m wondering if changing the subnet mask along with the DHCP pool may be the option that I’m looking for or if other options are available to fulfill what I’m trying to do.
Any input would be appreciated, so thank you.
santatollimus
Contributor
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46 Messages
3 years ago
Hi! I'm not an official support but I'm happy to take a stab at this!
your current DHCP is setup for 10.0.0.X~10.0.0.189 !
You need to reserve 10.0.0.192~ 10.0.0.253 by HARDWARE MAC address!
I don't think this has anything to do with your subnet masking unless you are trying to communicate with
more than 254 addresses! honestly I would setup
10.0.0.10~10.0.0.191
255.255.255.0
10.0.0.GATEWAYORFIREWALL
1.1.1.1
1.0.0.1
BAM!
If your current smart devices are all set to automatic DHCP you need to walk around the house
and gather the current hardware mac addresses on the smart devices.
Then program them into your Xb7 for MAC Address reservation!
If your current smart devices aren't set to automatic DHCP you will have to use the apps that
come with them for reconfiguration! o/
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I'm not official Xfinity support but they can't or won't help me either so
I'm offering support to all other cases hoping someone looks at mine.
https://forums.xfinity.com/conversations/your-home-network/upload-drops-02000-kbps-unstable/6220b1aaaef5c36d133d6334
(edited)
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