Contributor
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637 Messages
XB7 and WiFi 6
Is there a setting in the XB7 modem that needs to be enabled in order to see the Little "6" with wifi icon when using say a Samsung galaxy s21 phone? I see others near me with "6" on their wifi icons.
Contributor
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637 Messages
Is there a setting in the XB7 modem that needs to be enabled in order to see the Little "6" with wifi icon when using say a Samsung galaxy s21 phone? I see others near me with "6" on their wifi icons.
CCGina
Official Employee
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800 Messages
2 years ago
Hi @tstack!
The XB7 is capable of supporting WiFi 6, and it should be enabled by default, although some drivers may need updating to utilize it. Does the S21 have the option to turn the WiFi 6 or 6e off or on?
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cmbrandt
Visitor
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1 Message
2 years ago
When you don't see the 6 it's because your phone is connecting to the 2.4 band and for some reason xfinity doesn't enable the ax protocol on the 2.4 band and blocks you from doing it so only the 5ghz band uses wifi 6 protocol same problem on my note 20 ultra and it's really annoying if you look in advanced settings you will see ax is not enabled for 2.4
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jetpuck73
Contributor
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21 Messages
2 years ago
This is what I was told.
Again, I apologize for the confusion, but WiFi 6E is not the same as WiFi 6. WiFi 6 corresponds to the standard 802.11ax. This standard mainly refers to the two established frequency bands for WiFi; 2.4 and 5 GHz. Products labeled WiFi 6 do not support 6 GHz. Products that support both 802.11ax and communication on the 6 GHz frequency band, may be certified as WiFi 6E by the industry association WiFi Alliance.
Although the XB7 offers WiFi6 it does not offer a 6 GHz signal. You are welcome to read more about our specific modem specifications here: https://www.xfinity.com/support/articles/broadband-gateways-userguides. You can also get more information about these modems directly from the manufacturer here: https://www.technicolor.com/
I hope this helps to reduce confusion.
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