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Xb6 moca not working
I recently got a new xb6 gateway. I installed it and went to 10.0.0.1 and enabled the moca. However the extender on the other end of the coax isn’t getting a signal and it is not showing connected to the moca. I previously had a different Xfinity gateway hooked up in the same spot and same extender on the other end. It was working fine. What could the reason be the xb6 moca isn’t working?
XfinityTony
Official Employee
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872 Messages
18 days ago
Hello, @user_jv89nx!
Random question: did you open a ticket with us over on Reddit? Your case sounds super familiar, and I am pretty sure I've worked with you. FYI the same people work on Xfinity Forums and Reddit cases.
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