4 Messages

Wednesday, October 1st, 2025

XB3 free upgrade

Is it possible to pick up the free upgrade from the XB3 modem at a local store instead of having it mailed to my service address? I did not see this option when doing the free upgrade online. Thank you.

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Official Employee

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2.2K Messages

14 days ago

Great question, it is always an option to set that up as a pickup order at an Xfinity service center. It is not required to have that shipped. 

4 Messages

Great. Thank you. I will try that.

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