Visitor
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1 Message
XB10 Modem significantly under performing my XB8
Hell, a couple of months ago I upgraded.to the XB10 Modem. Prior to the upgrade my WiFi speeds were consistently above the 1000 Mbps range. Now I barely.gey 200 Mbps. I decided to upgrade my WiFi adapter so it would do WiFi 7 but that has not resolved the issue.
XfinityRichard
Official Employee
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3.7K Messages
2 hours ago
Thank you for reaching out @user_h9s3tl , and I do apologize for the inconvenience you're experiencing with your speeds. Since it's been a few days since your last post, are you still having trouble with your WiFi speeds? If so, please let us know if you're seeing the slower speeds on multiple devices or just one device, and whether you've tested both WiFi and an Ethernet connection. We'll be happy to continue troubleshooting with you and work toward getting your speeds back where they should be. 😊
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