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11/15/2026 8:38 PM

XB10 Gateway – Public WiFi Hotspot and WPA3 Compatibility Issues

I need technical assistance with two issues involving my Xfinity XB10 Gateway.

1. Public Xfinity WiFi Hotspot

My private home network is called "Not Your WiFi" and is password-protected using WPA3-Personal security.

However, I also see another network called "Xfinity WiFi" that does not require a password and shows as "Enhanced Open" on my Samsung phone.

I'm concerned that other people nearby may be able to connect to this network. I would like to confirm whether this public hotspot is being broadcast from my Gateway. If it is, I would like to have it disabled without affecting my private home WiFi network.

2. Older iPad Mini Cannot Connect to My Private WiFi

I have an older iPad mini running iOS 9.3.5. It cannot connect to my private "Not Your WiFi" network, even when I enter the correct password.

However, the iPad connects successfully to my Samsung mobile hotspot, which suggests a compatibility issue with WPA3 security.

I would like to know whether my XB10 Gateway supports WPA2/WPA3 mixed mode or a separate WPA2-Personal network for older devices.

I have already checked the Xfinity app but cannot find these settings.

I would appreciate assistance from an Xfinity technical support representative. I prefer communicating through written messages rather than phone calls.

Thank you for your assistance.

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