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Thursday, September 18th, 2025

XB10 for Gig Service

Hello, I just had 1gig up/down fiber service installed yesterday and I was given a XB7 modem and router, so im not getting the 1.2gb fiber speeds past the modem because it only has 1 port that supports these speeds. Is there a reason I didn't receive a XB10 to support the full speeds of my fiber service? 

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39 minutes ago

If you have EPON (Fiber to the Home), you need to request an XER10, not an XB10. Hope you get it worked out. 

(edited)

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