XB10 and neighborhood infrastructure upgrade request

I'm requesting an address-level assessment of my neighborhood's network infrastructure to determine what's needed to make my area eligible for the XB10 gateway & FDX/DOCSIS 4.0 technology.

1. Please escalate this request to regional network engineering or infrastructure management to determine:

• Is my neighborhood already scheduled for an upgrade?

• Can the upgrade be prioritized or completed sooner?

• Who has the authority to approve and schedule this work?

1. I have been paying $70 per month for Xfinity's 1 Gig (1,000 Mbps) internet service for approximately six months but consistently receiving less than 700 Mbps. Despite repeated attempts to resolve this, I have received no reimbursement, only empty promises and misinformation, with significant time and money spent trying to resolve ongoing issues that have led to further problems.
2. As an influencer and content creator, reliable, high-speed internet directly impacts my livelihood. I am requesting an actual engineering review &&& consideration for prioritizing my location rather than simply being told to wait indefinitely for future availability.