7 Messages
X2 Gigabit Only Connecting at 1 Gigabit
I recently upgraded to 2 gigabit service. I've tested the connection to the XFI router and can see i have the service up to the router but cant get it to my desktop computer. I'm running Cat7 cable, Realtek 2.5 gigabit network card. I was connecting a100/100 then i forced the driver to connect at 2.5 gigabit full duplex, but still only connect at 1000/1000. Speed test indicate this is actual. What am i missing? I have see other post with the same issue, but not the fix. Any help would be appreciated.
EG
Expert
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106.9K Messages
30 days ago
The concern is not "Community Knowledge Base" related. Topic moved here to the proper help section.
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XfinityChelseaB
Official Employee
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1.2K Messages
29 days ago
Hello @rongreen01WV, Thanks so much for taking a moment out of your day to leave a post on our community forum. Are you using a separate router from our modem? Which modem do you have from us? XB6? XB7? XB8?
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