Visitor
•
3 Messages
X1 gateway. Is it 2.4 or 5 Ghz?
I’m looking to purchase a floddlight with camera after my car was broken into the other day. Most of them say they only work on a 2.4 system, not a 5. How do I tell what my x1 gateway is? I’ve looked everywhere in the app and can’t find anything. Any help is appreciated.
EG
Expert
•
110.1K Messages
2 years ago
If it's an XB8 (latest model) gateway, the two bands are combined into one by default. It's called band steering. Google for more info. Some devices get confused and don't know how to see / talk to combined SSID's.
If you are not using any Xfi Pods, you can try separating (YMMV) the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;
https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi
Associate the camera with the new / respective 2.4 or 5.0 SSID broadcast name (whichever it needs) and password.
0
XfinityKei
Official Employee
•
1.5K Messages
2 years ago
Hello @roberrl187 The information that was given by EG is correct. Did you have any additional questions?
0
0