4 Messages
X pods move to another house
I have two Xfinity accounts. At one we changed from gen 1 to gen 2 pods. I want to use my gen 1 pods at the other house that still has gen 1 pods. Do I need to reset them to move? Or remove them from the other house? I don’t see then at the priginal house and they don’t work at the second house.
XfinityMarcos
Official Employee
•
2.3K Messages
1 year ago
Hey there @user_zn3bcn, those Wi-Fi Boost pods really come in handy, so I'm glad you're able to utilize them to maximize your network. Also, thank you for making us part of your homes 🙌. At the address that has the gen 1 pods that you're looking to connect to, are you using an Xfinity Gateway? Is your modem/gateway in bridge mode?
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