U

Visitor

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3 Messages

Sat, Jul 31, 2021 6:38 PM

Wrong time zone

We left on vacation for two weeks and had everything at home unplugged. Since we returned and started our modem again our time zone has been the wrong one. It has affected time zones on our tablet as well as local tv stations available on our smart tv (sling). Any thoughts on how to fix this?

Responses

XfinityBrie

Official Employee

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357 Messages

2 m ago

Hi there @user_3528f0 and thank you for your question. Just to clarify, are you using an Xfinity modem or your own device?

Visitor

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3 Messages

@XfinityBrie  I have an xfinity modem

XfinityBrie

Official Employee

 • 

357 Messages

Gotcha. So, we've seen this a few times on the forums, and one of our Experts had discussed the issue in length here: WiFi Network Thinks it's in Another Timezone

 

Since the device was unplugged for so long, and our residential services operate using dynamic IP's, so your IP address was shuffled about while offline. You can try the suggestions @EG mentioned in his comment or simply power cycling the equipment and attempting to obtain a new IP address.

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