npeden0's profile

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Fri, Oct 2, 2020 3:00 PM

wrong modem

Because a tech told me my own modem was broken  I bought a new one and now that is listed on my account also. The NEW one was defective. I reinstalled my old one and it works fine BUT I cannot ACTIVATE as xfinity goes to the NEW one How do I get my account update so I can activate? Thanks.


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