Wrong billing !! Disturbing!

I am writing to formally raise a complaint regarding repeated billing charges on my account without any active service.

Since March 2025, I have been charged $134 per month, totaling over $670, despite not having any Xfinity service at my address during this period. I believe this is a clear billing error, and I request an immediate investigation into my account and a full refund for the unauthorized charges.

Details:

• Billing Amount: $134/month
• Duration: March 2025 to Present (5 months)
• Total Charged: Approx. $670

I have not received any services from Xfinity during this period and was under the impression that the account was either canceled or inactive. Please help rectifying this situation urgently, confirm the cancellation of any active service, and initiate a refund for the above charges.