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Visitor

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6 Messages

Fri, Apr 16, 2021 4:52 PM

Closed

WPA3 not available on my XB7

Hey just got a XB7 modem looks good however the only reason I swapped the modem was for the security wpa3 encryption. Now that it’s installed I’m seeing either wpa2 or open nothing else. Is there a firmware update I need to get WPA3?

Official Employee

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3.2K Messages

1 y ago

Greetings, @user_947fb1! Thanks for reaching out to us on the Forums! I hope you are having an amazing day! I certainly understand wanting to get the best wifi encryption that's out there. At this time, the XB7 does not support WPA3 at this time. We hope there is a future update that will introduce this security but there is no ETA on it at this time. We apologize for the inconvenience.

Visitor

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6 Messages

When I was inquiring about the XB7 I was told it did have the WPA 3 encryption function. @ComcastMichael 

(edited)

Visitor

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6 Messages

So I reached out to supportto see if there was any update to the rollout and this is what I received. 

Visitor

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5 Messages

@user_947fb1 I'm curious as to what the response below that was... 

Visitor

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5 Messages

1 y ago

Even with 1gig speeds and the latest modem that Xfinity offers, I cannot get WPA3, I only see WPA2 or open as options just like you do. The only way after talking to support for the last week to get WPA3, is to bridge to a 3rd party modem. It's unfortunate, and you'd think Xfinity would want the best security for their customers. They no longer have a security department in support, so getting this answer took a lot of digging. 

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