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pdmorg
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Thursday, March 4th, 2021 7:00 PM

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WPA2 (AES) or WPA3

I've gotten messages on my iphone and ipad that my wifi gateway is using a weak security protocol.  I have a Cisco DPC3941T gateway that is using WPA/WPA2 (TKIP).  How do I change it to use either WPA2 (AES) or WPA3?

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3 years ago

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XfinityVianney

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4 years ago

Hi, @pdmorg. I wanted to follow up on your post to see how everything is going. Have you had a chance to follow the steps mentioned by @flatlander3. If so, were you able to update the security options as needed?

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nrains

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3 years ago

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XfinityJeniece

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I definitely apologize that you are having issues with the post. What are you seeing when you are attempting to access the page or can you provide me with more details regarding the issue? 

I am an Official Xfinity Employee.
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3 years ago

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user_329fb6

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@XfinityVianney Can someone post a link to an Xfinity page that shows how to change WPA settings to WPA2? 

3 years ago

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EG

Expert

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107K Messages

@user_329fb6

Not sure that this still applies due to all of the firmware changes. Give it a try and please let me know;

To change the Comcast router security level to WPA2 /AES you can follow these steps:

1. Connect to your WiFi network and go to http://10.0.0.1, and sign in.
Note: If you haven't changed it, the default username is admin and the default password is password.
2. Once logged in, you can go to Gateway > Connection > Wi-Fi.
3. To change your Security Mode, select Edit next to Security Mode, then select your WPA2 mode.
4. Once your desired option is selected, hit Save Settings.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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3 years ago

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