pdmorg

Regular Visitor

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2 Messages

Thu, Mar 4, 2021 7:00 PM

WPA2 (AES) or WPA3

I've gotten messages on my iphone and ipad that my wifi gateway is using a weak security protocol. I have a Cisco DPC3941T gateway that is using WPA/WPA2 (TKIP). How do I change it to use either WPA2 (AES) or WPA3?

Responses

XfinityVianney

Official Employee

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327 Messages

8 m ago

Hi, @pdmorg. I wanted to follow up on your post to see how everything is going. Have you had a chance to follow the steps mentioned by @flatlander3. If so, were you able to update the security options as needed?

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nrains

Visitor

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1 Message

@XfinityVianney, I am trying to navigate to the posted answer, but having trouble accessing. (I'm using Firefox.)

2 m ago

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XfinityJeniece

Official Employee

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466 Messages

I definitely apologize that you are having issues with the post. What are you seeing when you are attempting to access the page or can you provide me with more details regarding the issue?

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2 m ago

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U

user_329fb6

Visitor

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1 Message

@XfinityVianney Can someone post a link to an Xfinity page that shows how to change WPA settings to WPA2?

1 m ago

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EG

Expert

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89.8K Messages

@user_329fb6

Not sure that this still applies due to all of the firmware changes. Give it a try and please let me know;

To change the Comcast router security level to WPA2 /AES you can follow these steps:

1. Connect to your WiFi network and go to http://10.0.0.1, and sign in.
Note: If you haven't changed it, the default username is admin and the default password is password.
2. Once logged in, you can go to Gateway > Connection > Wi-Fi.
3. To change your Security Mode, select Edit next to Security Mode, then select your WPA2 mode.
4. Once your desired option is selected, hit Save Settings.

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