Worst navigation and issue

Probably some of the worst experience I've had with Xfinity in my years of using them. I can't even navigate to parts of my account to actually get information about my internet plan. Anytime I try to hit shop plans or explore my plans it's always "sorry seems like we ran into an issue" for months. Not to mention the worst internet connection, it's so slow I can barely stream a show or open a tab without terrible buffering or lag. At this point I'm considering leaving xfinity because it's not worth all the headaches.