Visitor

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3 Messages

Thursday, January 29th, 2026 3:26 PM

Worst customer service ever

Internet outages a fourth day in a row. 
Not to mention my internet charges doubled in the last year without any warning or explanation. 

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Expert

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115.6K Messages

3 hours ago

First. When these outages occur, are they being officially indicated with any info about them here ?;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

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