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Wednesday, December 11th, 2024 8:04 PM

Working Remotely? Read This!

I have worked remotely in the medical field since the pandemic and I used to love it- until now. I recently purchased a house and something that should be exciting is a nightmare all because of internet. From the transfer of services being botched, then an amazing tech running a new line, now the issue is still not resolved and scheduled maintenance occurs nearly every night. I am seriously considering buying out of my contract. I keep dropping connection for about a minute which I don’t wouldn’t normally think is a big deal but it is occurring  during meetings and during patient interactions. I am so fed up and am beginning to look at alternative options with competitors. 

Official Employee

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603 Messages

23 days ago

I am sorry you have had such a frustrating experience @user_z24qan we would be happy to help. Please send us a DM with your full name and address to Xfinity Support.

To send a direct message:

Click "Sign In" if necessary

Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

An "Xfinity Support" graphic replaces the "To:" line.

Type your message in the text area near the bottom of the window

Press Enter to send it

 

 

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