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user_zsbqu4
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Sunday, April 13th, 2025 10:12 PM

Wireless internet out.

Services are working to the main TV, home network is accessible and logged into, no internet connection though. Bed room TV  won't work, no other devices can get to internet. 

Question

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Updated 

18 hours ago

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XfinityDilary

Official Employee

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2.1K Messages

18 hours ago

 

I'm sorry to hear about your situation, user_zsbqu4. We'd like to help troubleshoot and get to the bottom of this. What troubleshooting steps have you taken so far? Did you try rebooting the modem manually or through the Xfinity App? What's going on with the Bedroom TV? Are you getting a specific error code or message?  

 

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