Contributor
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40 Messages
Wireless Drops (the internet and everything else stays connected)
Odd problem - it seems that anything that accesses the internet wirelessly (and only wireless) such as a VPN or Wifi Network Analyzer makes the wireless internet connection drop. Most of the time it reconnects within 10-15 seconds.
I've already replaced the modem (per Comcast) - and the same problem happens.
Firewall bug perhaps?
XfinityThomasD
Official Employee
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1.3K Messages
2 years ago
@ckcisme Thanks for creating a post on our Community Forums. Have you seen any difference or found any new information about this issue? Do you know how many devices are connected to your WiFi network typically?
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