Visitor
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5 Messages
Wired Xfi pod keeps losing internet connectivity
I have an Xfi pod Ethernet connected from an Ethernet jack that runs back to our modem/gateway, then the Xfi pod has an Ethernet cable connecting to my iMac.
The XFi pod works well wirelessly connected to an office printer, frame, etc. while maintaining hardwired wired speeds (+750MB) to the iMac for the day.
However, each morning when I log back into the iMac (it sleeps at night) the system has no internet connection.
I unplug and plug back in the Xfi pod and it comes back in a minute or two.
Any ideas why it keeps losing connection?
XfinityAnthonyT
Official Employee
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1K Messages
2 years ago
Hey there! That is odd, my immediate reaction is the sleeping of your iMac, I know my personal Macbook also disconnects from wifi when it sleeps but it takes just a couple of seconds to connect again. Would it be possible to prevent it from sleeping one night and see if things stay connected?
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user_2a0087
Visitor
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5 Messages
2 years ago
Sure, will try that - but the iMac is also wireless connected so technically if the Xfi pod was working, assume it would connect through that as well? Back later on with the results!
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user_2a0087
Visitor
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5 Messages
2 years ago
Just tried it - also, tested Xfi pod on Xfinity Home app and it’s working - so rebooted iMac and it had connection when it came back up - so it’s the iMac configuration. Looks like “put the hard drive to sleep” was on - so I toggled it off - will see if that works next!
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user_2a0087
Visitor
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5 Messages
2 years ago
Ok just tried it again and didn’t work - so turned off Power Nap - will let you know
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