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Saturday, March 1st, 2025 1:03 PM

Wired Home Network

I have Xfinity internet, and use a Netgear extender to reach my gaming PC. My Modem is downstairs and my PC is upstairs, nearly on the other side of the house. There are wall jacks all over the house where it looks like ethernet cables can plug in (and I've plugged some in when I thought it would work). I am very unsavvy when it comes to configuring it to where I could plug the cables in to run it straight from the modem to my PC upstairs. Would a technician be able to assist with this, or do I need to hire outside help? Thanks.  

Contributor

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81 Messages

1 month ago

I am not sure if Xfinity even offers this type of service.  I would suggest you contact a low voltage wiring type person for this.  You may find them as communications installation or smart home wiring etc.  They will have the proper tools to run the wire inside walls and terminate it properly.  They may well bar able to use your existing wiring.

Official Employee

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2.1K Messages

1 month ago

 

vmbeas If the outlets are active, and just need hooked into the service you would be able to do so yourself no problem. Given it doesn't seem to work you would need to higher a contractor to do some rewireing of the outlets to get them to work for the home. 

 

Visitor

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16 Messages

1 month ago

Are you sure your home is wired for ethernet, and those are not old telephone wires ?

If they are truly ethernet throughout the house, you should be able to have your router plugged into the same system and then have a hard wired connection to your upstairs computer through that ethernet system.  This would be pretty basic to see within the Xfinity app.

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