U

Visitor

 • 

1 Message

Thu, Apr 22, 2021 4:35 PM

Will an xFi pod help with internet speed if I have 4 bars of wifi?

I have a 400 mbps plan. In most of the house I average 450 mbps. In my bedroom which is 1 room away from the xFi modem I average 10-20 mbps even though I have 4 bars of wifi. So my question is will a xFi pod improve my internet speed even though I have great wifi signal?

Responses

EG

Expert

 • 

86.5K Messages

14 d ago

Pods are not really designed to increase speed. They are more so designed to increase WiFi signal range / reach.

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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

 • 

85 Messages

12 d ago

Hey @user_13c5c7! Thanks for reaching out here on our Forums platform, we hope this finds you well! We can definitely take a look into your account and get your internet issues resolved. 

 

So we can get started, please send us a private chat message with your full name and service address to Xfinity Support. To do so, click on the chat icon at the top right of the page. 
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick
BruceW

Gold Problem Solver

 • 

22.3K Messages

12 d ago

To send a "Peer to peer" / "Private chat message" message to Xfinity Support:

  • Click "Sign In" if necessary
  • Click the "Peer to peer chat" icon or https://forums.xfinity.com/peer-to-peer-chat
  • Click the "New message" (pencil and paper) icon
  • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
  •  - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
  •  - An "Xfinity Support" graphic replaces the "To:" line
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it

See https://forums.xfinity.com/conversations/email/cant-create-a-new-email-address/605e52b726aa974d63032d02?commentId=606107ea738c7f46a02b830e for an example.

(edited)

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