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Visitor
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2 Messages
Monday, July 13th, 2026 12:00 AM
My WiFi is currently not connecting
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Expert
119.3K Messages
16 hours ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section for assistance.
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
Is / are the light / lights on the modem lit steadily or are they blinking ?
Official Employee
1.1K Messages
13 hours ago
Hello @user_v547q5 thank you for reaching out on our community forum! Have you attempted any troubleshooting steps? Did you get any service interruption notices in the Xfinity app?
EG
Expert
•
119.3K Messages
16 hours ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section for assistance.
0
0
EG
Expert
•
119.3K Messages
16 hours ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
Is / are the light / lights on the modem lit steadily or are they blinking ?
0
0
XfinityAbby
Official Employee
•
1.1K Messages
13 hours ago
Hello @user_v547q5 thank you for reaching out on our community forum! Have you attempted any troubleshooting steps? Did you get any service interruption notices in the Xfinity app?
0
0