Visitor

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1 Message

Monday, June 22nd, 2026 5:43 PM

wifi

my router says it online but i can’t get any devices to connect to the wifi. i’ve tried unplugging it waiting 15-30 seconds and plugging back in. the problem still remains. i’m unsure of what to do. 

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Official Employee

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4.9K Messages

29 days ago

Hi user_crjuv5! Thanks for taking the time to visit our Xfinity Forum. We value you being an Xfinity customer, and please know my team is always here to support you. We most certainly want to ensure you get successfully connected to your in-home Wi-Fi network. To confirm, are you still unable to connect to your Wi-Fi? 

 

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