Support
Offers
Sign in
Visitor
•
1 Message
Wednesday, March 25th, 2026 8:44 PM
WiFi not responding, modem blinking
Like
Comment
Follow
Responses
Expert
116.9K Messages
2 days ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
Official Employee
2.3K Messages
4 hours ago
3 hours ago
@XfinityShawn
Sounds familiar.......................
Were you able to find any outage info on that site or in the app ?
EG
Expert
•
116.9K Messages
2 days ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
0
0
XfinityShawn
Official Employee
•
2.3K Messages
4 hours ago
0
0
EG
Expert
•
116.9K Messages
3 hours ago
@XfinityShawn
Sounds familiar.......................
0
0
EG
Expert
•
116.9K Messages
3 hours ago
Were you able to find any outage info on that site or in the app ?
0
0