Wifi

My WiFi was off all day yesterday as well as another day last week and has been very slow and on and off and it’s currently off again what is going on nothing the ai assistant has said has helped

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NoNoBadPuppy

Problem Solver

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520 Messages

2 days ago

Have you verified that services are down in your location? Use your cell phone to check;

https://www.xfinity.com/support/statusmap

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U

user_kmt93d

3 Messages

Everything is good it says but my wifi still doesn’t work I have no outages near me

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1 day ago

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U

user_kmt93d

3 Messages

1 day ago

It turns off and then comes back for a bit like less than 30 minutes and then shuts off again

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Hello @user_kmt93d, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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1 day ago

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Your Home Network

user_kmt93d

Wifi

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