New Poster
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1 Message
wifi won't let me sync with fitbit aria
Fitbit has a message that Comcast/Xfinity is having issues sync/setting up Aria. The fix they sent, I can't follow. I don't know where to find "additional setting" and click on 2.4 frequency when I am in my account. Will you provide me with a fix please? I already did a restart on my modem but that didn't help.
Thanks,
Lori
ls1810
New Poster
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9 Messages
5 years ago
Has anyone replied to your post? Is there an actual fix to make this work with an Xfinity router or just not possible? TYIA
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strega7
Contributor
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455 Messages
5 years ago
Based on a web search, the OP's question seems to stem from this thread:
https://community.fitbit.com/t5/Aria-Scales/Connectivity-difficulties-between-Aria-and-Comcast-Xfinity-routers/td-p/2772320
That might get you somewhere.
There is also this newer (and much shorter) thread:
https://community.fitbit.com/t5/Aria-Scales/Aria-WiFi-Comcast-issue-solved/td-p/2601754
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