Visitor

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1 Message

Friday, July 18th, 2025

Wi-Fi won't come back on

No wifi for over 17 hours can you help me get it back on line. Pleased 

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Expert

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112.8K Messages

1 month ago

Is there any info about an outage here ?;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use the Xfinity App: https://www.xfinity.com/apps 

Official Employee

 • 

1.7K Messages

1 month ago

 

user_aprb6a 17 hours is 17 too many to be without service. Let's get you back up and running right away! Firstly, what troubleshooting steps have you already attempted?

 

Expert

 • 

112.8K Messages

1 month ago

@user_aprb6a 

Were you able to find any outage info ?

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