Good evening @user_vztxqu and thank you for reaching out on our Community Forums. You do need an active outlet to plug your modem into in order to activate your internet service. If you don't have an active outlet to plug a modem into, we do offer our $20, NOW WiFi Pass which features unlimited data and access to over 22 million Xfinity WiFi hotspots nationwide for 30 days. There’s no equipment required (other than your device), no commitments, and no cancellation fees. It’s flexible and connecting to your service is simple. For more information, I have included the following link https://www.xfinity.com/learn/internet-service/wifi.
XfinityAlyssaA
Official Employee
•
1.5K Messages
4 months ago
Good evening @user_vztxqu and thank you for reaching out on our Community Forums. You do need an active outlet to plug your modem into in order to activate your internet service. If you don't have an active outlet to plug a modem into, we do offer our $20, NOW WiFi Pass which features unlimited data and access to over 22 million Xfinity WiFi hotspots nationwide for 30 days. There’s no equipment required (other than your device), no commitments, and no cancellation fees. It’s flexible and connecting to your service is simple. For more information, I have included the following link https://www.xfinity.com/learn/internet-service/wifi.
I hope this information helps!
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