user_nsm3je Hello! Thank you for reaching out to us here on our Community Forum. We are sorry to hear that you're having trouble with your internet. If you have not already done so, we recommend checking our Xfinity Status Center (https://www.xfinity.com/support/status), if there is an interruption of service going on in your area, this is where the information we will be posted including an Estimated Time of Restoration (if available). If you don't see anything there, please let us know.
XfinityBenjaminM
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