U

Visitor

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2 Messages

Friday, January 28th, 2022 4:48 PM

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WiFi thermostat requires 2.4GHz

I have a new Honeywell T6 WiFi thermostat that is not compatible with 5GHz WiFi.  From the xFi app, I go to Connect, *my* network, Advanced Settings.  I do not see the 2.4 & 5 GHz WiFi selection, rather a help article that says "If you don't see the 2.4 and 5 GHz settings...., this means these settings are now being managed automatically to help optimize your home network...".  That is great, but how do I separate them so I can point my thermostat to the 2.4 GHz Wifi?  

Accepted Solution

Visitor

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2 Messages

3 years ago

Fixed. Using the xFi app, click Connect, Select your network. Then check a box, at the top, to separate the networks.  You can then rename them and also change password(s).  

Shout out to Mercy in technical support. 

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