Regular Visitor
•
4 Messages
WI-FI SPEED IS TERRIBLE?
used to be getting close to 300 megabytes 2 days ago and stopped and it's been terrible ever since? PAYING FOR 300 MB but I'm NOT getting it, ONLY 20-25? I spent over an hour with tech support they did all kind of testing and said something would get back to me an hour that was a day ago?
EG
Expert
•
111.4K Messages
5 years ago
For a test, does a computer / device hardwired directly to the router / gateway device with an ethernet cable have the same problem ?
With this test, we are trying to isolate this from being either a WiFi-only problem or a problem with the general connection to the Comcast system which would of course affect both. It's a good first step of troubleshooting before we proceed any further.
0
0
gh1976
Regular Visitor
•
4 Messages
4 years ago
0
0
EG
Expert
•
111.4K Messages
4 years ago
Did you do that suggested test ?
0
0
gh1976
Regular Visitor
•
4 Messages
4 years ago
0
0