3 Messages
Wi-Fi Speed drop or complete failure at the same time every night.
Anyone have an explanation for why my XFinity WiFi drops or slows extremely at 9pm every night? Like clockwork - laying in bed and wife and I look over at each other at the same time every night. “Is yours dead too?” “Yep.”
XfinitySheila
Official Employee
•
1.1K Messages
2 years ago
Hey there! Glad you reached out. Have you attempted any troubleshooting steps such as refreshing your modem? You can also check for area wide interruptions using our wonderful Xfinity App or online via our customer portal.
Here is a helpful link with more details.
https://www.xfinity.com/support/articles/check-service-outage
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