U

Visitor

 • 

1 Message

Wed, Dec 1, 2021 9:47 PM

Closed

Wifi shutting down

Wifi goes out every day and won’t restart until I reboot

EG

Expert

 • 

95.1K Messages

9 m ago

For a test, does a computer / device that is hardwired directly to the router / gateway device with an ethernet cable have the same problem ?


With this test, we are trying to isolate this down to being either a WiFi-only problem or a problem with the general connection to the Comcast system which would of course affect both. It's a good first step of troubleshooting before proceeding any further. 

XfinityAaron

Official Employee

 • 

689 Messages

8 m ago

Hello @user_c6e810. I am sad to hear that you are having Wi-Fi issues. It has been a couple of days. Are you still having issues, or are they resolved now? 

EG

Expert

 • 

95.1K Messages

8 m ago

@user_c6e810 

Have you had a chance to try that test ?

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