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user_kol96o
1st Topic

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Thursday, June 19th, 2025 8:23 PM

WiFi setup new construction

I need help getting my new address to populate to transfer service to our new house. It is new construction but plenty of surrounding areas already equipped with Xfinity. 

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1 day ago

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EG

Expert

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111.2K Messages

1 day ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityEmilyB

Official Employee

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2.1K Messages

1 day ago

 

user_kol96o Welcome to our community forum and we are so excited that you're bringing Xfinity with you to your new home ❤️ Congratulations on the new construction and thank you @EG for moving this post so we can open a serviceability request with our field engineers. 
 

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address so I can find the account and get started on a resolution. 

 

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