Visitor
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1 Message
WiFi router
my Wi-Fi router has not been working. All the plugs are plugged in and it’s not lighting up and our devices don’t recognize our Wi-Fi.
Visitor
•
1 Message
my Wi-Fi router has not been working. All the plugs are plugged in and it’s not lighting up and our devices don’t recognize our Wi-Fi.
XfinityVianney
Official Employee
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2.9K Messages
3 hours ago
Thank you for reaching out and creating a new post. I hope you are doing well, despite the issues with your network. You stated that everything is plugged in and powered up. However, you can't get any devices online. Can you tell me about any troubleshooting you've done so far? Have you noticed any network issues being reported on the Xfinity app?
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