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Friday, October 18th, 2024 10:03 AM

Wifi router box beeping intermittently

The wifi box is beeping a lot entry so often. I've tried restarting it but that didn't work. What's the problem and how to fix it?

Official Employee

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1.7K Messages

16 days ago

Greetings, @user_dk6e5m! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your gateway, but you have definitely come to the right place for assistance.

 

Some gateways may beep due to various reasons such as low battery, connectivity issues, or system alerts. If you have a battery backup or UPS, you may want to check it to make sure everything is functioning properly. If this continues happening, please reach out to us so we can check things out on our end.

 

If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

 

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

Expert

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106.9K Messages

16 days ago

@user_dk6e5m @XfinityJamesC 

Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.

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