Visitor
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1 Message
Wifi Pro Extender
I am trying to add a WifiPro extender to my townhome and I get through steps 1 through 4 easily but step 5 where it is trying to link the extender to my gateway, it just sits and spins and never moves on to step 6. Any suggestions? I restarted my gateway already and that didn't seem to help.
EG
Expert
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115.3K Messages
3 days ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section for assistance.
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XfinityAmira
Official Employee
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4.6K Messages
1 day ago
Hi user_7n3p05! Thanks for visiting our Xfinity Forum. We appreciate you being a customer with us and would love to further troubleshoot this with you. So that we can properly assist, please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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EG
Expert
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115.3K Messages
1 day ago
@user_7n3p05 @user_7n3p05
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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