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10/19/2026 6:02 PM

WiFi Password

Trying to help my mother in law set up their Roku but they do not know their password 

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Gold Problem Solver

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27.7K Messages

2 days ago

Trying to help my mother in law set up their Roku but they do not know their password

Official Employee

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3.3K Messages

3 hours ago

Greetings, @user_3nlkh2! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about setting up a new Roku device. You have definitely come to the right place for assistance.

 

Thank you for jumping in on this one, @BruceW. I also wanted to add that if you are using the Roku to augment or replace an existing X1 cable box, you can also find your Wi-Fi network name and password by pressing the microphone button on your voice remote and saying “What’s my WiFi name?”. You can also press the "Xfinity" button and scroll over to the gear icon (Settings), then down to "Help" > "Tools" > "WiFi" to view your network name and password on screen. You can find more details and a complete walkthrough on our support site here: https://www.xfinity.com/support/articles/view-change-wifi-password

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