Hello @user_cn809i, I hope you are having a great day. Sorry to hear you are not able to locate your Wi-Fi password. You have reached the right team. There are 2 ways to locate your Wi-Fi password, which is through the Xfinity App by clicking Wi-Fi, then Wi-Fi details, or if you have an X1 box, you can use the voice remote and ask it what's my Wi-Fi password. You can also click this link: View and change your Wi-Fi network name and password for detailed steps. Let me know if that worked for you.
XfinityMarshante
Official Employee
•
415 Messages
4 months ago
Hello @user_cn809i, I hope you are having a great day. Sorry to hear you are not able to locate your Wi-Fi password. You have reached the right team. There are 2 ways to locate your Wi-Fi password, which is through the Xfinity App by clicking Wi-Fi, then Wi-Fi details, or if you have an X1 box, you can use the voice remote and ask it what's my Wi-Fi password. You can also click this link: View and change your Wi-Fi network name and password for detailed steps. Let me know if that worked for you.
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