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Tuesday, December 17th, 2024 11:58 PM

Wifi Password saying it's Incorrect

None of my devices can successfully sign on to the wifi. They're all saying the password is incorrect, however it's the same one from the Xfinity app. 

I did a reboot to the gateway, unplugged it and plugged it back in and even changed the password. Nothing is working. 

Official Employee

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2.3K Messages

4 months ago

You've reached the right place for help, user_t14vz6! Your impacted devices may have been set to automatically log into your home network. If you have not already can you go into the settings on your devices and forget the network name so that you are prompted to enter your home network credentials once more? Thank you!

 

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