If you are not using a Comcast device please post the model number of your WiFi router or gateway.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
Hello @user_p1br2y, Thanks for reaching out to us on the forums! We just wanted to check in to see if you were able to have a look at the link that @BruceW has provided as it contains the best info for resetting your wifi password. We look forward to seeing if this worked for you!
BruceW
Gold Problem Solver
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26.3K Messages
1 month ago
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinityChelseaB
Official Employee
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1.6K Messages
30 days ago
Hello @user_p1br2y, Thanks for reaching out to us on the forums! We just wanted to check in to see if you were able to have a look at the link that @BruceW has provided as it contains the best info for resetting your wifi password. We look forward to seeing if this worked for you!
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