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1 Message

Friday, February 6th, 2026 7:33 PM

WIFI out

My WIFI is out and I can’t talk to any real person when I call to help me get back online 

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Expert

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115.8K Messages

3 hours ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section for assistance. 

Expert

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115.8K Messages

3 hours ago

@user_lzowpf 

First. Check their site for official info on any possible local outages here;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

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