Visitor
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2 Messages
WiFi not working
My iphone shows connected to my network and my ethernet devices work. But apps on my phone and wireless devices in my home are not. I was originally installed with the XB7 about a month ago when I switched from Astound to Xfinity. I had problems from the beginning as described so Xfinity exchanged the XB7 and installed a EXR10. No difference - constant on/off. So before I give up entirely on Xfinity I want to try my own router. I will keep the black box PON. I don't want to connect to the EXR10 if I can avoid it. I was considering the TP-Link Archer AX73 router. Thoughts? If this will work, do I need to have xfinity do anything to allow my router? Thank to any insight. MJC


EG
Expert
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117.8K Messages
8 hours ago
FYI. A third party / customer-owned router can not be used on their fiber / PON service with the ONT box.
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