user_y8d5hs Thank you so much for reaching out for help with your connection now that you moved your modem. @EG beat me to it. Did you move the outlet your modem was plugged into, or just moved your modem to a new location without unplugging the modem from the wall?
EG
Expert
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110.3K Messages
21 days ago
Are you saying that you moved it to a different coax cable outlet ? If so, is the light on it blinking or lit steadily ?
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XfinityAmandaB
Official Employee
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2.2K Messages
20 days ago
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